Peace of Mind

Your funds are safe with Travel Advocates

The following is a summary of why you can trust TravelAdvocates and its personal travel manager network with your hard earned money:

  • Travel Advocates is a wholly-owned division of House of Travel one of the top 5 travel agent businesses operating throughout Australasia.
  • Travel Advocates operates a separate bank account for its day to day operational expenses with client trust funds and operational funds managed independently of each other.
  • Bonded with TAANZ for your protection. If you don’t see the TAANZ sign you are not covered. All TAANZ members subscribe to consumer protection arrangements. These arrangements are unique to TAANZ members. Travel agents who are not TAANZ members and the customers of these travel agents cannot participate in these protection. TAANZ has been operating a Bonding Scheme since 1966. In that time it has paid out over one million dollars in claims. To date no customer has been left out of pocket as a consequence of a TAANZ members business failing. The fund is available for claims up to NZD$250,000 in the case of any one TAANZ member failing.

People

TAANZ agents are trained destination and product experts. They work in a NZ owned and operated companies. Their accreditation means they are the best in the business and maintain standards just like other industries are expected to. They have access to an immense range of product that customers by themselves will not and will create for you a quality travel experience that suits YOUR needs, budgets and preferences. For your peace of mind TAANZ members are bonded and must meet financial standards that non TAANZ member do not.

Choice

TAANZ agents work for you and will make unbiased recommendations. They do not work for any one airline, cruise line, hotel chain or car rental company, but partner them all. They can aggregate a world of choices at their fingertips and let you make the choice that best fits your needs and budget.
There are so many different things to consider when planning travel. The internet will help you with information and offer you DIY tools but a travel agent will make sure you don’t make a purchase online that you may regret later. A travel agent provides you one point of contact and reference for your travel planning and will usually do so for a very small cost. If you need to change or add to your plans a travel agent can co-ordinate all of the air, hotel, car rental and tours for you. You can do all your shopping in the one place adding your travel insurance, foreign exchange and preferences along the way. It really is all about you and what you need. Before you go, your TAANZ travel agent will help you with any visas or destination information and your travel documents will be quality checked and all care taken to make sure your travel is incident free.